Quality Is Our Most Important Policy.
PEM’s Quality Policy is simple: We’re not satisfied until you are.
Our quality program objectives include:
- On-time Delivery and Customer Quality of Product, which shall be monitored by and measured through Management Review – ensuring ongoing success.
- A devotion to continuous improvement – assuring our products and services meet or exceed our customer’s expectations and standards.
Our Commitment is for Management to Communicate and provide Leadership, Training and Resources to all employees in the Methods of Continuous Improvement. To recognize that Quality is synonymous throughout every department and functionality of our business. To provide the Highest Quality of Product and maintain our reputation as the Leader in Gear Manufacturing and Technology.
We maintain a documented Quality Assurance System as a means of insuring products conform to specified requirements for AS9100 : 2009 and ISO 9001 certifications. These requirements include a Quality Manual for policy and structure, Operations Procedures supporting the Quality Manual, and detailed Job Work documentation.